Customer Testimonials
The overall customer service was phenomenal. Jimmy was very nice to us and very helpful. Helped me with the Kia Access right away to setup on my phone. I’ll definitely suggest my friends buying Kia vehicles to go to Bridgewater Kia. Thanks!
Each worker at Kia in Bridgewater was welcoming and accommodating. Jim was very personable and walked me through the whole process. I would definitely recommend coming here for your next car!
Harold got us both in brand new cars. He gave us an amazing costumer service and also helped us with all of our needs, on top of giving us an awesome deal.
We came into the showroom at 5pm and drove out with a new Telluride at 9pm. The dealership and Jim gave us excellent service and were very responsive to our questions and concerns. Highly recommend.
Service was quick and easy Taylor was a pleasure to work with action of a true professional which is hard to find
Enjoyed working with Harold. Went on a test drive, no pressure. And came up with a deal that worked.
The experience was very nice and the building was clean. Harold was very friendly. Thanks
Jim is wonderful. We have perchesed 4 or 5 car with him. In total we have perchesed 6 cars from Kia Bridgewater.
Hunter was great and walked me through the entire process step by step and made me feel like I made a great decision. Thank you hunter! I highly recommended dealing with him and the entire staff here at bridgewater
Nick was is an amazing sales person, made the process as smooth as possible and I got what I wanted
Good experience. Sales rep Danielle worked hard and smart to get the sale. David in business office was very efficient.
From start to finish we had a great experience. Speed, efficiency and and a touch of personalised service
Everyone was at the dealership was wonderful. Nick was patient and answered all of my questions. I would recommend Bridgewater KIA for anyone buying a car let that be used or new.
Had an 11am appointment. My vehicle was on the lift at 10:55. The service manager Taylor is very efficient. The mechanic Kevin who did the work is very knowledgeable and I was able to ask him a few questions after the work was done. Very satisfied besides the vanilla latte and crackers were great!
Best service for every customer nice service for the customer service good thythey explain the things we need and to do
Very smooth easy process. Nice location with a great selection of vehicles. Nick was very helpful.
I bought a new 2024 kia telluride with them last Friday. My experience was great and Jimmy helped well to make the process seamlessly.. They also gave me a good discount and took my old car for a good rate. i would definitely recommend Bridgewater kia for a best car buying experience.
I will always go back to Bridgewater Kia, Harold was knowledgeable and listened to my concerns. Walked out with a new with no pressure and a great deal. Keep up the good work!
Mike Wyatt was a great salesperson. He wasn’t pushy and presented a variety of cars that fit my budget. I’m very happy with my KIA Soul since I decided to downsize from a Kia Sorento. The staff was very professional.
Thank you Taylor. Your service department was booked but you still managed to get my car serviced and ready to pick up in just a few hours. Much appreciated. THANK YOU!!!
Working with Jimmy was an absolute pleasure! He listened to my wants, worked to stay with my budget, and answered all of my questions thoroughly!
He was amazing answered all of my questions my daughter loves her vehicle we will see Sebastian again….
I would give this dealership 10 stars if I could! I’m not easily impressed when it comes to dealerships but I must say I got a good trade value and excellent price for my new vehicle. The staff is courteous and professional and they do NOT pressure you to buy extra things you don’t want such as warranties. Moreover, when my AC broke three weeks after getting the vehicle, Mike in service was absolutely fantastic! Best service I’ve ever had at a dealership! He had me in and out in 1.5 hours which is record time for a new ...
Great experience from start to finish. Harold was very professional and friendly throughout my visit. Made the entire process easily and from start to finish I was there just under 3 hours. Thank you!
Working with Nick was great. I never felt so comfortable buying a car before and I highly recommended dealing with Nick and Bridgewater Kia
I have stuck with this particular dealership for years they are honest good and know what the customer wants they work well with the customer and do the best that they can and their cars are always outstanding
Jimmy was great to work with and very patient with my children who were energetic to say the least. He got us a great car at a great price.
I’m so happy with my new Kia sportage hybrid sx prestige. Nick was amazing and understood all my needs! Highly recommend seeing him!
We came in to look at a CPO Telluride. This was our 4th dealership we went to. Our salesman Nicolas Colella was amazing. So patient, friendly, informative and not pushy or aggressive at all. Dealership atmosphere was so nice and friendly. Alot of nice vehicles to chose from. Nicolas made the whole process of buying a vehicle simple & easy. I would highly recommend coming in and asking for him!
Nick is awesome! Very helpful, friendly and professional. As soon as I walked in I got the car I wanted and the process was very smooth. Definitely recommend him.
Jimmy was easy to work with and very helpful, answered all of our questions and gave us multiple options to review. We’re very happy with our new Telluride!
Bought two cars here within the last year. Both experiences were smooth. Everyone was helpful. Four our last purchase, Larry was a great salesman. Positive attitude, not pushy, worked with us to find something we’d be happy with. The man in the finance department who handled both our purchases was excellent as well. Explained options clearly and again, wasn’t pushy with upgrades and such. Never felt like I was being upsold. Would use this dealership again.
Wes was great. He didn't push us to buying a car. He is very personable and let us take our time in deciding. Once we purchased the car Wes took the tome to show me all the features the car offers. Highly recommend Wes!
Nice and helpful people with reasonable price. Also Kia 10 year warranty is helpful when something stop working after 5-6 years
Extremely curtious and helpful from the moment I drove in the parking lot and was greeted by a valet. Courtesy driver took me to the nearby mall and picked me up an hour and a half later. Great service!
I was looking for a new vehicle and has no hassles! Very happy with dealership!
Taylor is always responsive to all my needs with my older vehicles, I always feel comfortable bringing my vehicle there because he knows there's a certain technician I like working on my older vehicles, I can always trust him, and recommend him
We could not have been happier working with Jimmy Kirchner! We enjoyed our visits and are so grateful that Jimmy made the whole process of getting a new car so easy! We will definitely recommend Bridgewater Kia to our friends and family! Thanks you so much for all of your assistance throughout this process.
Professional and always helpful and happy to see me. Issues are fix immediately and my car was ready at the time I asked.
Great dealership. Very personalized service. I owned Kias (Kia Rio, Kia Optima and Sportage) for last 15 years. I use this dealership for service.
Nick was awesome to work with. He helped me navigate through the entire process and helped me with the car we were looking for. He proved to be knowledgeable and caring towards his clients. Overall I had an excellent experience. Will definetly recommend and come back.
I am a returned customer buying my second new car from Bridgewater Kia. I enjoyed the honesty and the friendliness. They are highly recommended.
Nick helped my Fiance get a new telluride! I highly recommend seeing him if you are in the market for a new Kia or his pre owner is insane also!
I purchased my used KIA at Bridgewater and have been VERY, VERY satisfied with the service. Just had a surprise incident that could have ruined my plans for the holiday weekend, but the Service Dept. crew really came through. I knew they would be busy, and the Coordinator told me with just the right amount of skepticism that he could not guarantee solving my problem that day - but would try. Fortunately, it was something basic and I was on my way within two hours. VERY, VERY pleased with how I was treated, the car , and ALL the service I'...
Jimmy is the best! He was attentive and one of the nicest people to work with while buying a car. I couldn’t have asked for a better experience.
Seamless purchase of my leased Sportage. Outstanding service, respect, and quick turnaround. I have never had an issue.
Nick is great! Many of us dread buying a car and getting a fair deal. I got a deal at Bridgewater Kia that allowed me to feel good about my car purchase. Ask for Nick…he’ll treat you well.
Great customer service all around. Nick was friendly, knowledgeable and helpful. Will definitely recommend Bridgewater Kia.
Jimmy was amazing so helpful and not pushy! He explained everything to me! Love my new Sportage! Great salesman with very professional skills!
Was a pleasure dealing with the entire staff at Bridgewater Kia . Would highly recommend this dealership .
Nick was amazing! He was super nice and professional and worked with us to get us in the range of our budget! We loved out experience at Bridgewater Kia.. Definitely recommend this location and ask for Nick!
Nick was very very helpful through the whole process. He explained everything and worked with us and our budget!Everyone was super polite We were very very happy! Definitely recommend bridgewater kia!!
Quick and easy process, easy to understand the terms. Would buy another Kia down the road.
Excellent customer service. Nick was so nice and made sure I was at a comfortable price point without any pressure. Love my new K5!
Very Transparent and Honest. Very easy and gets you in and out the door. Good experience
Jim did a great job of presenting my options for vehicles and he was very personable during the sale. I would recommend Bridgewater KIA and certainly send any prospects to Jim. Very professional and had my car in 24 hours. Thanks so much!
This was the first time I went to Bridgewater Kia since I moved here. The staff was friendly & went out of their way to check my car for a recall item in a very timely fashion & was also kind enough to touch up a scrape on my front fender. I plan to service my car there in the future.
Best customer service I ever had in 50 years of leasing/owning cars. Diagnosis was quick and car was fixed quickly. Taylor was extremely patient and helpful.
My salesman James was very helpful throughout the entire buying process. Very friendly staff throughout the dealership.
Taylor Sumser is great! Professional, knowledgeable, and personable. Goes out of his way to keep you informed. Also alerted me to a software update on my vehicle of which I was not aware. Pleasure to deal with!
Impeccable customer service , beautifully accommodating show room, very knowledgeable, helpful and kind. Every part of the car buying process was thorough. Spectacular experience.
Nick was awesome, attentive and efficient. Highly recommend seeing Nick here at Bridgewater KIA to get the best service.
Nick was so patient as we are first time leasees! He walked us through the entire process and worked to get us the best deal! Thank you for the best service, Nick!
I owned KIA vehicles for 20 + years. All these years I never used any other service facility. Mechanics are very well trained, other staff members are also easy to deal with.
From Jim in sales to the service department all the employees are extremely friendly knowledgeable and courteous. Would recommend this dealership to all my friends.
Nick was fantastic and truly helped me purchase my dream car. He kept in great contact during the entire process and always responded with kindness and efficiency. I am so proud to be the owner of this gorgeous new car- all thanks to Nick and the staff at Bridgewater Kia!
Amazing and Wonderful Dealership and Nick is Great, was very patient and helpful with buying a car
Talor best in the business, very communicative and is on top of the work. appreciate his efforts in all vehicle related.
He was very helpful. Know the answers to the hard questions. Made me feel at good about picking Kia.
The Bridgewater Kia is a great dealership! It was so organized and Jimmy Kirchner was incredibly helpful.
He received us with a smile as soon as we walked to the store and he spoke Spanish to us we felt really comfortable with him , also he help us out finding solutions for us loan
Very good service, offering multiple test drives and working with us to get the best price.
Nicolás is a great sales person not pushy, really humble and easy to work with. He is also bilingual which is a plus!
Great work. Attentive. He was so smooth and not pushy. I recommend. He is the best.
Fast helpful service. Very nice employees and vast selection available. Even helped with rental return.
This was my first visit to the dealership and I couldn't be more satisfied with the experience. Taylor and the tech he assigned my car to were extremely professional and really pleasant to talk to. Service was done in the time stated and I was on my way with a smile on my face. Other car dealerships should use Kia Bridgewater as the example of how to do customer service. Job Well Done!!!
Came in today to help my mother get a new car and we had the pleasant experience of getting to deal with Nick. Thank you so much!
Nicolas was very helpful and not pushy at all. Took his time to explain things and got us in a car. Would recommend !
We had a surprisingly great experience at Kia of Bridgewater. Pretty much all other car buying experiences in the past felt pushy and overly sales-y. Kia was anything but. As we evaluated our trade-in and talked candidly about our needs Vs financial situation Nick was understanding and mindful, working with us every step of the way to help identify the best option for our family needs and stayed within our budget. Additionally we were so impressed with the kindness and consideration that David, our financial liaison showed us. He too worked to help ensure we had options to stay within ...
Nick was the most helpful dealer. He answered our questions very intelligently and throughly. Nick made us feel like he really cares about what we wanted and tried to help meet our expectations. I would highly recommend Nick to anyone.
Great salesman! Very helpful and knowledgeable and helpful with but my new 2023 Kia Telluride!
Been coming to this dealership since 2015. Always an A++++ experience. Jimmy helped me this time around and he was absolutely fantastic. Extremely welcoming, helpful, sincere, and got me in and out of there with my new lease quickly. I highly recommend this dealership.
A completely transformative sales process. At no point did we feel like we were being sold to, but rather working with a consultant who took the time to understand our situation and help us form a solution. Have had many experiences with car dealerships and salespeople over the years, but have never been to a dealership that was this friendly and completely non-aggressive in the process. Highly recommend visiting for your next vehicle.
Nice dealership and good service! Nick was very helpful and made the process very smooth!
Very personable sales rep, got us the best possible deal and didn’t lean us towards something we didn’t want
Nick was fantastic and the dealership was friendly and helpful I felt heard and never felt rushed.
He was amazing and helped me get into the dream car I have been wanting after driving a truck for so long it was time to downsize and he helped me do just that with no pressure!
I can't say enough about Taylor and the team at Bridgewater Kia. Greatest Customer Service experience EVER. I'm so glad that I selected this location as the primary for my car's needs. THANK YOU!!!
This is my first time going to this Kia Dealer and I’m so pleased with the experience I had! Taylor Sumser was my Advisor and provided me with the best costumer service! He explained to me the process and the procedure of my repair, kept me up to date, and was on point if not early with the expectation of when my vehicle would be ready. Definitely coming back!
Taylor is the best service rep to deal with. If it wasn't for him I probably wouldn't be coming back to bridgewater kia.
Taylor is the best! I really appreciate the great customer service and honesty at this dealership. I was taking my car for service at another dealership and they were just not as thorough as Kia. I love the fact that they don't try to upsell you with any thing that is not needed. Also with the service you get a free car wash! I truly recommend this Dealership and Taylor to anyone who is in need of service since they will provide a wonderful customer experience!
My experience at Bridgewater Kia was like no other that I’ve had before..! The Best ..!
Nick was a big help! Came 2 hours away and it was all walked thru . Definitely reccomend.
Jim was so helpful with the process of my Kia Sportage. Would recommend him to everyone who is looking for new vehicle. Thanks so much luv my suv!!
Taylor is ABSOLUTELY amazing. Very helpful & knowledgeable.. He is a very easy to talk to person. Only down side to it as I walked in the other 3 people at the desk didn’t speak and seemed rather cold. Honestly, I would rather not deal with any one of them. Poor customer service skills. You could at least greet people.
Jim was excellent in answering all my questions to guide me to choose the right car for me, surely, I will recommend Jimmy Kirchner and Bridgewater Kia to my friends and family.
Excellent customer service, Jim is personable friendly and eager to meet my needs. I will highly recommend him to my friends and family.
